Return Policy Overview:

For physical goods, you have a 14-day window from the date of receiving your item to initiate a return. Please be aware that shipping charges are non-refundable, and any associated costs with the return are not covered by AIMIkcrochet.

How to Request a Return:

To begin the return process, please send an email including your order number and the reason for the return. It is important to note that we will not accept any returned items that were not pre-approved through this request.

Damages and Issues:

While we make every effort to ensure the safe delivery of your order, accidents can occur. If you receive a defective, damaged, or incorrect item, please contact us immediately. We will take prompt action to address the issue and find a suitable resolution.

Refund Procedure:

Upon receiving your returned item, we will conduct an inspection to verify its original condition. Following this assessment, we will notify you about the status of your return and whether your refund has been approved. If approved, the refund will be automatically processed to your original payment method. Please be aware that the time required for your bank or credit card company to process and post the refund may vary.

Exceptions / Non-returnable Items:

All pattern sales are considered final, and no refunds will be issued once the checkout process is completed.

At AIMIkrochet, we are dedicated to providing top-notch products and exceptional customer service. If you have any questions or concerns about our refund policy, feel free to reach out to us at any time.